2024 Toyota Grand Highlander: Reliability Data

Source: NHTSA — 269 complaints
269
Total Complaints
16,455mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

7,000 25th Percentile
16,455 Median Mileage
22,554 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
47
POWER TRAIN
36
AIR BAGS
29
ENGINE
26
FUEL/PROPULSION SYSTEM
23
ELECTRICAL SYSTEM
20
VEHICLE SPEED CONTROL
17
SUSPENSION
14
STRUCTURE:BODY
11
SERVICE BRAKES
7

Severity Assessment

8
Crashes
1
Fires
6
Injuries
1
Deaths

Sample Complaint Reports

"The vehicle main screen on the dash will not go past the “get started” screen without accepting Toyotas privacy agreement on their app. I cannot use the screen as it defaults to this screen each time the car starts and does not allow a menu to the feature I paid for. This is both a safety and ..."
"I wanted to open the hood using the hood support rod. Holding the hood with left hand using right hand grabbed the support rod . It burned my fingers immediately.Looking at the designed it is placed in the center of the hood underside right above engine compartment.It took one week and 3 phone calls..."
"Hope this email finds you well. I am writing just to give some feedback about my brand new Grand Highlander Platinum. Unfortunately, I have been noticing some issues with the hood (vibrating) at any speed which raised a huge concern about the safety of my family as it seems like the hood is going ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28