2024 Kia Sorento: Reliability Data

46
Total Complaints
Electrical System
Top Issue
12
Crash Reports

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
10
Body
5
Unknown Or Other
4
Engine
4
Service Brakes
4
Automatic Emergency Braking
2
Exterior Lighting
2
Visibility/Wiper
2
Power Train
2
Fuel/Propulsion System
2

Severity Assessment

12
Crashes
3
Fires
7
Injuries
0
Deaths

Sample Complaint Reports

"What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the m..."
"Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example,..."
"The rear passenger seat has a major safety issue. The back will pop forward and then the entire seat moves forward pushing the passenger into the back of the passenger seat. I have brought this to the dealership two times now and it is still an issue that they now refuse to repair. I have video but ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

FL: 7 TX: 5 NC: 5 KY: 4 WV: 3 SC: 3 NJ: 3 AZ: 3 PA: 3 CO: 2

Kia Sorento — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200342013
200434115
200545731
200638218
200722420
200831719
2009792
2011206965
2012119432
2013128337
2014134834
201594533
2016157741
201798917
201831813
201958820
202017315
20212999
20222534
20231584
20259611

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28