2024 Jeep Grand Cherokee L: Reliability Data

Source: NHTSA — 54 complaints
54
Total Complaints
10,750mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,874 25th Percentile
10,750 Median Mileage
12,375 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
14
ENGINE
7
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
7
VEHICLE SPEED CONTROL
4
POWER TRAIN
3
EXTERIOR LIGHTING
3
SERVICE BRAKES
3
FORWARD COLLISION AVOIDANCE: WARNINGS
2
AIR BAGS
2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2

Severity Assessment

3
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system ..."
"On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system ..."
"On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28