2024 Jeep Grand Cherokee 4Xe: Reliability Data

Source: NHTSA — 45 complaints
45
Total Complaints
ENGINE
Top Issue
1
Crash Reports

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
11
ELECTRICAL SYSTEM
10
UNKNOWN OR OTHER
7
POWER TRAIN
6
SERVICE BRAKES
3
VEHICLE SPEED CONTROL
2
FUEL/PROPULSION SYSTEM
1
STEERING
1
STRUCTURE:BODY
1
LANE DEPARTURE: ASSIST
1

Severity Assessment

1
Crashes
4
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even..."
"This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even..."
"This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28