2024 Jeep Grand Cherokee: Reliability Data

355
Total Complaints
12,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
9
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,312 25th Percentile
12,000 Median Mileage
18,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
90
ENGINE
81
FUEL/PROPULSION SYSTEM
34
UNKNOWN OR OTHER
25
POWER TRAIN
21
SERVICE BRAKES
16
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
16
EXTERIOR LIGHTING
14
FORWARD COLLISION AVOIDANCE: WARNINGS
8
VEHICLE SPEED CONTROL
7

Severity Assessment

9
Crashes
0
Fires
1
Injuries
1
Deaths

Sample Complaint Reports

"Fuel gauge does not display accurate fuel amount. Gauge is stuck in 3/4 full tank hereby misleading how much fuel is in vehicle. This is on a brand new delivered jeep. Risk of running out of fuel with no warning whatsoever."
"Just purchased a new 2024 Jeep Grand Cherokee Altitude - vehicle is not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. In 2021 there..."
"When Vehicle is operated with the head lights in auto mode the operator is unable to activate the High Beam head lights with the paddle. The operator has to switch the headlights to a manual mode and then may activate the bright lights. The vehicle is not equipped with auto high beams. Vehicle was r..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 90 complaints
25th: 4,417 mi Median: 12,000 mi 75th: 16,000 mi
ENGINE 81 complaints
25th: 9,190 mi Median: 12,450 mi 75th: 26,750 mi
POWER TRAIN 21 complaints
25th: 12,000 mi Median: 12,000 mi 75th: 18,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 48 CO: 39 FL: 27 MI: 22 NJ: 22 WI: 21 IL: 19 OH: 17 TX: 13 PA: 12

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
2025873

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28