2024 Ford Explorer: Reliability Data

21
Total Complaints
5,080mi
Median Mileage
Unknown Or Other
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,600 25th Percentile
5,080 Median Mileage
9,967 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Unknown Or Other
3
Suspension
3
Seats
2
Steering
2
Visibility/Wiper
2
Latch
1
Power Train
1
Automatic Steering
1
Warnings
1
Automatic Emergency Braking
1

Severity Assessment

0
Crashes
1
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"The contact rented a 2024 Ford Explorer. The contact stated that while driving at approximately 15-20 MPH, the hood became ajar, raised up, and struck the windshield. The windshield shattered and sprayed shards of glass onto the occupants inside the vehicle. There were no reported injuries. The Poli..."
"This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investi..."
"This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investi..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

CA: 3 WV: 3 NC: 3 TX: 2 NY: 2 MD: 2 WA: 2 AR: 1 WI: 1 ID: 1

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2003136870
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2013275761
2014201148
2015213852
2016294056
2017192753
201881923
20193062
2020154450
202149221
202230825
202312611
202511111

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28