2023 Volkswagen Jetta: Reliability Data

Source: NHTSA — 55 complaints
55
Total Complaints
20,000mi
Median Mileage
ENGINE
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,000 25th Percentile
20,000 Median Mileage
20,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
9
SERVICE BRAKES
9
UNKNOWN OR OTHER
7
ELECTRICAL SYSTEM
7
VEHICLE SPEED CONTROL
3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3
FUEL/PROPULSION SYSTEM
2
POWER TRAIN
2
FORWARD COLLISION AVOIDANCE
1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1

Severity Assessment

3
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance ..."
"On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance ..."
"The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated. The dealer was contacted and stated that the vehicle needed ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28