2023 Tesla Model Y: Reliability Data

Source: NHTSA — 1788 complaints
1788
Total Complaints
4,450mi
Median Mileage
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Top Issue
280
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,250 25th Percentile
4,450 Median Mileage
14,375 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
280
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
220
STEERING
175
VEHICLE SPEED CONTROL
155
SERVICE BRAKES
142
UNKNOWN OR OTHER
130
FORWARD COLLISION AVOIDANCE: WARNINGS
87
ELECTRICAL SYSTEM
85
SUSPENSION
79
VISIBILITY/WIPER
56

Severity Assessment

280
Crashes
6
Fires
135
Injuries
1
Deaths

Sample Complaint Reports

"I was driving at about 40 MPH on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. then I cannot put car in drive mode and called maker's roadside assistance and 911. ..."
"When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous."
"When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28