"How reliable is the 2023 Tesla Model X?"

"Based on 254 NHTSA complaints, the 2023 Tesla Model X has a median complaint mileage of 1471 miles. The most common issue is Unknown Or Other."

"What are common problems with the 2023 Tesla Model X?"

"The most frequently reported component in NHTSA complaints for the 2023 Tesla Model X is Unknown Or Other, accounting for a significant portion of the 254 total complaints filed."

2023 Tesla Model X: Reliability Data

Source: NHTSA — 254 complaints

254

Total Complaints

1,471mi

Median Mileage

Unknown Or Other

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

250 25th Percentile

1,471 Median Mileage

5,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Unknown Or Other

Steering

Electrical System

Service Brakes

Adaptive Cruise Control

Body

Seat Belts

Vehicle Speed Control

Automatic Emergency Braking

Air Bags

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"There is an issue with the GPS in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. This is very dangerous as when using Autopilot, it uses map data to set the cruising speed, and if the GPS is reporting th..."

"Seatbelt anchor broken/came off"

"The car has a little button to press for the horn rather than having the horn be in the center of the cars steering wheel. Per Tesla this is possible but is locked and needs a firmware upgrade to be active. This was announced almost 1 year ago. When driving yesterday a car began merging into my lane..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 20 complaints

25th: 100 mi Median: 1,000 mi 75th: 1,942 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 76 TX: 21 VA: 17 WA: 17 NY: 15 PA: 13 NJ: 12 FL: 11 IL: 8 NV: 7

Tesla Model X — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
2016	677	31,570	Suspension	116
2017	411	30,000	Electrical System	38
2018	293	10,400	Unknown Or Other	55
2019	163	13,500	Suspension	27
2020	205	5,000	Suspension	34
2021	58	450	Steering	9
2022	189	5,500	Steering	21
2024	32	-	Unknown Or Other	4

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28