2023 Mercedes-Benz Sprinter 3500: Reliability Data

Source: NHTSA — 24 complaints
24
Total Complaints
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
3
VEHICLE SPEED CONTROL
2
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
2
UNKNOWN OR OTHER
2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2
STEERING
2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2
POWER TRAIN
2
SUSPENSION
1
STRUCTURE:BODY
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"This vehicle is extremely unsafe to drive. Vehicle is currently being rented. All four adjustable coil-overs’ springs have been heated in efforts to lower the vehicle. The person who performed this may not have understood that the car height could have been adjusted without heat. I have suppor..."
"Eversince i got the certified used 2014 toyota corolla s plus at a toyota dealer the radio touchscreens bottom right side is not working i need to go to the very corner of the screen and tap the screen multiple times or lucky if nails are longer sometimes it works and most of the times its not worki..."
"2018 Cx-9 GT that has experienced spider cracking in the upper right corner of the infotainment screen (the cracks are inside the screen). This started after the car sat at the dealers lot in cold temps while waiting for repairs to the engine Feb 2022 (mileage on car at that time as about 36K). Mazd..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28