2023 Kia Soul: Reliability Data

Source: NHTSA — 81 complaints
81
Total Complaints
17,000mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
9
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,636 25th Percentile
17,000 Median Mileage
33,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
12
ELECTRICAL SYSTEM
10
ENGINE
10
SERVICE BRAKES
7
STEERING
7
AIR BAGS
5
POWER TRAIN
4
EXTERIOR LIGHTING
3
FORWARD COLLISION AVOIDANCE: WARNINGS
3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3

Severity Assessment

9
Crashes
3
Fires
38
Injuries
3
Deaths

Sample Complaint Reports

"I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning "WRONG WAY! Turn around safely" It was on for at least 10minutes. Very worrisome. But the lane assist was still working."
"I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning "WRONG WAY! Turn around safely" It was on for at least 10minutes. Very worrisome. But the lane assist was still working."
"I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning "WRONG WAY! Turn around safely" It was on for at least 10minutes. Very worrisome. But the lane assist was still working."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28