2023 Kia Sorento Hybrid: Reliability Data

Source: NHTSA — 52 complaints
52
Total Complaints
ENGINE
Top Issue
1
Crash Reports

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
12
FUEL/PROPULSION SYSTEM
10
ELECTRICAL SYSTEM
7
POWER TRAIN
5
VISIBILITY:WINDSHIELD
2
STRUCTURE:BODY
2
SERVICE BRAKES
2
UNKNOWN OR OTHER
2
EXTERIOR LIGHTING
1
VISIBILITY:SUN/MOON ROOF ASSEMBLY
1

Severity Assessment

1
Crashes
0
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"I purchased my Kia Sorrento several months ago and the windshield has chipped or cracked at least four times in that period when traveling at high speeds on the freeway. I contacted the Kia Dealership and Kia Customer Service and they have not responded to my request for assistance."
"The contact owns a 2023 Kia Sorento Hybrid. The contact stated that while driving at various speeds, a loud and squeaky noise was intermittently coming from the driver's side cabin. The Highway Driving Assist (HDA) system warning message was illuminated. The vehicle was taken to a local dealer, wher..."
"I purchased my 2023 KIA Sorento Hybrid on 11/20/22. On 1/12/23 is when the incident occurred, I had the vehicle for 53 days. 1/12/23 I was driving on the freeway going the speed limit with no one around me and my sunroof exploded. Initially I thought that it was a gunshot and someone was shooting ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28