2023 Jeep Grand Cherokee L: Reliability Data

Source: NHTSA — 87 complaints
87
Total Complaints
46,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

32,750 25th Percentile
46,000 Median Mileage
59,323 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
17
SUSPENSION
17
FORWARD COLLISION AVOIDANCE: WARNINGS
6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
6
UNKNOWN OR OTHER
6
STEERING
6
ENGINE
5
SERVICE BRAKES
3
WHEELS
3
POWER TRAIN
2

Severity Assessment

4
Crashes
2
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts..."
"This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts..."
"This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28