"How reliable is the 2023 Jeep Grand Cherokee 4Xe?"

"Based on 157 NHTSA complaints, the 2023 Jeep Grand Cherokee 4Xe has a median complaint mileage of 2000 miles. The most common issue is ELECTRICAL SYSTEM."

"What are common problems with the 2023 Jeep Grand Cherokee 4Xe?"

"The most frequently reported component in NHTSA complaints for the 2023 Jeep Grand Cherokee 4Xe is ELECTRICAL SYSTEM, accounting for a significant portion of the 157 total complaints filed."

2023 Jeep Grand Cherokee 4Xe: Reliability Data

Source: NHTSA — 157 complaints

157

Total Complaints

2,000mi

Median Mileage

ELECTRICAL SYSTEM

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,100 25th Percentile

2,000 Median Mileage

15,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM

ENGINE

POWER TRAIN

UNKNOWN OR OTHER

FUEL/PROPULSION SYSTEM

STEERING

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

SUSPENSION

SERVICE BRAKES

LANE DEPARTURE: BLIND SPOT DETECTION

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"On February 23rd 2023 I picked up my new 2023 Jeep Grand Cherokee 4xe from conway Jeep in South Carolina . On the way home I noticed my foot kept slipping off the accelerator pedal and wasn't sure what was causing it. When I arrived home I noticed the accelerator pedal was made from a slick piece..."

"Accelerating onto hwy and vehicle jerks then flashes âservice hybrid systemâ and âbattery lowâ (as in the vehicle battery not electric mode charge. Pulled up to a stop light 2 min later and automatic breaking locks up and the vehicle completely locks and shuts down. Unable to reset/turn off/..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28