"How reliable is the 2023 Jeep Grand Cherokee?"

"Based on 617 NHTSA complaints, the 2023 Jeep Grand Cherokee has a median complaint mileage of 13266 miles. The most common issue is Electrical System."

"What are common problems with the 2023 Jeep Grand Cherokee?"

"The most frequently reported component in NHTSA complaints for the 2023 Jeep Grand Cherokee is Electrical System, accounting for a significant portion of the 617 total complaints filed."

2023 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 617 complaints

617

Total Complaints

13,266mi

Median Mileage

Electrical System

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

6,854 25th Percentile

13,266 Median Mileage

35,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System

160

Engine

Unknown Or Other

Suspension

Fuel/Propulsion System

Steering

Power Train

Automatic Emergency Braking

Service Brakes

Warnings

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact..."

"Backup camera not working 80% of time. Dealership has determined a software issue to be fixed within 4 months. Brand new with less than 500 miles. Vehicle is large and somewhat unsafe to operate until repaired."

"The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while operating the vehicle with the exterior lighting dial setting in the Auto ON position, the rear taillights failed to illuminate. The contact stated that on several occasions while operating the vehicle, other drivers alerted ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 160 complaints

25th: 12,100 mi Median: 18,000 mi 75th: 41,500 mi

Engine 74 complaints

25th: 9,799 mi Median: 20,000 mi 75th: 32,750 mi

Suspension 47 complaints

25th: 9,000 mi Median: 11,000 mi 75th: 26,800 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 65 CA: 50 MI: 48 NJ: 38 PA: 34 TX: 33 CT: 32 OH: 31 FL: 29 NC: 18

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1993	784	129,000	Rotor	68
1994	775	146,000	Vehicle Speed Control	142
1995	983	115,461	Park/Neutral Start Interlock Switch	146
1996	1249	139,000	Park/Neutral Start Interlock Switch	156
1997	1432	120,000	Park/Neutral Start Interlock Switch	143
1998	1349	105,000	Park/Neutral Start Interlock Switch	194
1999	2319	80,800	Rotor	157
2000	1855	85,000	Rotor	132
2001	1128	69,000	Rotor	95
2002	1770	74,000	Air Bags	98
2003	887	71,000	Air Bags	60
2004	1570	64,000	Air Bags	149
2005	2732	80,000	Electrical System	137
2006	1750	81,000	Electrical System	79
2007	1475	70,000	Electrical System	47
2008	990	76,200	Electrical System	35
2009	195	62,360	Electrical System	9
2010	171	70,000	Electrical System	18
2011	2421	64,000	Electrical System	90
2012	2308	65,000	Electrical System	72
2013	1102	66,000	Electrical System	41
2014	3365	46,865	Power Train	224
2015	1725	40,000	Power Train	179
2016	434	32,537	Power Train	45
2017	552	33,000	Engine	38
2018	1160	19,000	Electrical System	75
2019	516	31,000	Electrical System	25
2020	329	7,100	Electrical System	39
2021	643	17,500	Electrical System	34
2022	415	26,000	Electrical System	12
2024	355	12,000	Electrical System	9
2025	87	-	Electrical System	3

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28