2023 Ford Explorer: Reliability Data

Source: NHTSA — 126 complaints
126
Total Complaints
8,500mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
11
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,000 25th Percentile
8,500 Median Mileage
20,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
18
STEERING
11
ELECTRICAL SYSTEM
11
POWER TRAIN
10
SUSPENSION
9
ENGINE
8
SERVICE BRAKES
5
STRUCTURE:BODY
5
BACK OVER PREVENTION
5
SEAT BELTS
5

Severity Assessment

11
Crashes
3
Fires
9
Injuries
0
Deaths

Sample Complaint Reports

"The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like craz..."
"The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like craz..."
"I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28