2023 Ford Escape Hybrid: Reliability Data

32
Total Complaints
6,425mi
Median Mileage
Electrical System
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,662 25th Percentile
6,425 Median Mileage
8,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
10
Unknown Or Other
5
Engine
3
Adaptive Cruise Control
3
Seats
2
Barriers
1
Dynamic Brake Support/Brake Assist
1
Power Train
1
Exterior Lighting
1
Forward Collision Avoidance
1

Severity Assessment

2
Crashes
0
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"The contact owns a 2023 Ford Escape. The contact stated that while exiting the vehicle, his right leg made direct contact with the floor seat railing, causing a minor laceration. The contact stated that to prevent further injury, the contact duct taped padding to the end of the seat railing. The dea..."
"The contact owns a 2023 Ford Escape. The contact stated that while exiting the vehicle, his right leg made direct contact with the floor seat railing, causing a minor laceration. The contact stated that to prevent further injury, the contact duct taped padding to the end of the seat railing. The dea..."
"Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 10 complaints
Median: 8,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 3 NY: 3 GA: 3 PA: 2 CA: 2 NC: 2 NJ: 2 WI: 2 FL: 2 TN: 1

Ford Escape Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20052375
20063057
20071551
200858318
20091927
2010735
2011464
2012205
20203573
20211372
2022795

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28