2023 Chrysler Pacifica Plug-In Hybrid: Reliability Data

Source: NHTSA — 76 complaints
76
Total Complaints
9,916mi
Median Mileage
Engine
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

9,616 25th Percentile
9,916 Median Mileage
25,450 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
18
Power Train
15
Electrical System
14
Fuel/Propulsion System
5
Unknown Or Other
5
Vehicle Speed Control
4
Service Brakes
3
Air Bags
2
Warnings
1
Adaptive Cruise Control
1

Severity Assessment

2
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"[XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of ..."
"[XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of ..."
"[XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

CA: 18 PA: 10 IL: 6 WA: 6 VA: 5 FL: 4 MA: 4 MD: 4 NY: 4 NC: 3

Chrysler Pacifica Plug-In Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20171272
20183747
2019830
20201074
2021390
20222184
2024480

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28