2023 Cadillac Escalade: Reliability Data

152
Total Complaints
19,000mi
Median Mileage
ENGINE
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

17,900 25th Percentile
19,000 Median Mileage
31,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
77
POWER TRAIN
12
ELECTRICAL SYSTEM
12
ENGINE AND ENGINE COOLING
12
FUEL/PROPULSION SYSTEM
9
UNKNOWN OR OTHER
7
SERVICE BRAKES
4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
3
EXTERIOR LIGHTING
2

Severity Assessment

4
Crashes
0
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"The backup camera has no guidelines. GM has a bulletin but no fix and has not issues a recall. Document ID is 6153943. My dealer has told me they cannot do anything. This is a brand new car! Here is link to forum where frustrated owners have discussed the issue: https://www.cadillacforums.com/th..."
"I hooked up a 20' car hauler trailer with trailer brakes to my 2023 Cadillac Escalade and proceeded to go on a trip when immediately I received a message on the dash that said, "service trailer brakes" and then proceeded by another message that says "trailer brakes have been disabled". I took the tr..."
"System Failed: Back up lights are not working. Safety Concern: Cannot reverse in dark and putting self, family and others in danger. Problem reproduced at dealership: Fred Beans Cadillac in Bucks County Pennsylvania. Dealership Response to problem: They said GM is aware of the issue and it is relate..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28