2021 Volkswagen Passat: Reliability Data

26
Total Complaints
5,000mi
Median Mileage
Service Brakes
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

100 25th Percentile
5,000 Median Mileage
27,232 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Service Brakes
5
Assist
4
Air Bags
3
Steering
2
Electrical System
2
Exterior Lighting
2
Automatic Steering
1
Sidewall
1
Unknown Or Other
1
Body
1

Severity Assessment

3
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"VW Lane Assist is on when the vehicle is turned on. It must be turned off by the driver which I forget to do. Driving on country two lanes I've encountered joggers, bikers in the designated bike lane, service vehicles on the right shoulder. When I give them some extra room to avoid them the Active L..."
"The assisted lane control is working terribly on my car and cannot be turned off permanently. The take over steering must be turned off before I drive the car every single time. It does not work properly. Last week I went to steer around a pothole and almost went in the ditch because the steering..."
"The assisted lane control is working terribly on my car and cannot be turned off permanently. The take over steering must be turned off before I drive the car every single time. It does not work properly. Last week I went to steer around a pothole and almost went in the ditch because the steering..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

TX: 5 MI: 4 CA: 4 MA: 3 NY: 2 FL: 2 OH: 1 NC: 1 TN: 1 IA: 1

Volkswagen Passat — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1990500
1991300
1992604
1993908
1994360
19951424
1996480
1997571
19984767
199985415
200062513
200155720
200277215
200381518
200434812
20051729
200677924
20073407
20082403
20092099
20102267
2011275
201265815
2013102343
201477634
201538819
20161759
201717313
2018628
2020242

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28