2021 Tesla Model Y: Reliability Data

Source: NHTSA — 1877 complaints
1877
Total Complaints
2,650mi
Median Mileage
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Top Issue
169
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

518 25th Percentile
2,650 Median Mileage
22,575 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
398
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
320
SERVICE BRAKES
175
VEHICLE SPEED CONTROL
153
UNKNOWN OR OTHER
124
ELECTRICAL SYSTEM
106
FORWARD COLLISION AVOIDANCE: WARNINGS
100
STEERING
76
SUSPENSION
50
LANE DEPARTURE: ASSIST
44

Severity Assessment

169
Crashes
14
Fires
49
Injuries
7
Deaths

Sample Complaint Reports

"HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38193324?ROWNUMBER=7 IT HAS TRAVELLED AN AMAZING 221 MILES BEFORE THE FRONT WHEEL FELL OFF AND CAUSED A WHOOPSIE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT TESLA IS USING THE SAME FRAGILE SUSPENSION GIBLETS THAT ARE USE..."
"THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5..."
"THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28