2021 Mazda Cx-5: Reliability Data

Source: NHTSA — 178 complaints
178
Total Complaints
11,700mi
Median Mileage
ENGINE
Top Issue
21
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,629 25th Percentile
11,700 Median Mileage
58,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
72
POWER TRAIN
16
UNKNOWN OR OTHER
14
ELECTRICAL SYSTEM
11
SERVICE BRAKES
9
VEHICLE SPEED CONTROL
7
FUEL/PROPULSION SYSTEM
6
VISIBILITY/WIPER
4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
4
LANE DEPARTURE: BLIND SPOT DETECTION
3

Severity Assessment

21
Crashes
0
Fires
20
Injuries
0
Deaths

Sample Complaint Reports

"RED SOUL ON THE CX5 HAVING EXCESSIVE PAINT CHIPPING. LESS THAN 5K MILES ON THE CAR AND HAVE ONLY HAD FOR 3 MONTHS AND THERE'S ALREADY 9 TO 10 CHIPS ON THE HOOD AND DRIVER DOOR."
"WE BOUGHT THE CAR NEW OFF THE MAZDA DEALERSHIP LOT YESTERDAY WITH 5 MILES ON THE ODO. AS MY HUSBAND PULLED OFF THE LOT HE SMELLED A BURNING SMELL AND THE BRAKES FELT LIKE THEY'D SEIZED UP A BIT. HE PULLED OVER AND THOUGHT ABOUT TURNING BACK ONTO THE LOT, BUT THEN THOUGHT IT MAY BE JUST BECAUSE THEY'..."
"THE PAINT ON THIS CAR IS NOTORIOUSLY POOR AND MAZDA IS AWARE. WE PURCHASED THIS VEHICLE ON 16 FEBRUARY 2021, DROVE IT HOME AND LEFT IT IN THE DRIVEWAY DUE TO SNOW/ICE. ON THURSDAY, 18 FEBRUARY INSTEAD OF BRUSHING OR SCRAPING OFF THE ICE WE LEFT IT TO MELT. UNFORTUNATELY, THE ICE MELT LEFT HUGE SC..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28