2021 Kia Sorento: Reliability Data

299
Total Complaints
34,256mi
Median Mileage
Power Train
Top Issue
9
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

7,005 25th Percentile
34,256 Median Mileage
65,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
103
Engine
50
Electrical System
36
Unknown Or Other
35
Fuel/Propulsion System
14
Vehicle Speed Control
9
Warnings
7
Steering
5
Body
5
Air Bags
4

Severity Assessment

9
Crashes
1
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR"
"TL* THE CONTACT OWNS A 2021 KIA SORENTO. THE CONTACT STATED THAT UPON PARKING HIS VEHICLE IN A PARKING LOT, THE FORWARD COLLISION AVOIDANCE WARNING ACTIVATED WITHOUT ANOTHER VEHICLE BEING IN THE VICINITY. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FORWARD COLLISION AVOIDANCE SENSOR HAD DETACHE..."
"I'VE HAD VEHICLE FOR APPROXIMATELY TWO MONTHS AND TWO DAYS. INTERMITTENT ISSUE WHERE VEHICLE FAILS TO ACCELERATE WHEN MAKING A TURN AFTER STOPPING (NO VEHICLE IN FRONT) OR ACCELERATING FORWARD AFTER A STOP (STOP LIGHT WITH VEHICLE IN FRONT). ISSUE OCCURRED FIRST ON 20 FEB 21 AND AGAIN ON 23 MAR ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 103 complaints
25th: 27,500 mi Median: 38,000 mi 75th: 66,577 mi
Engine 50 complaints
25th: 4,699 mi Median: 20,989 mi 75th: 43,250 mi
Electrical System 36 complaints
25th: 20,049 mi Median: 34,256 mi 75th: 59,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 35 GA: 28 CA: 26 FL: 26 OH: 17 TN: 16 NC: 15 NY: 14 PA: 13 VA: 9

Who Files Complaints?

1%
Original Owners
99%
Second+ Owners

Kia Sorento — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200342013
200434115
200545731
200638218
200722420
200831719
2009792
2011206965
2012119432
2013128337
2014134834
201594533
2016157741
201798917
201831813
201958820
202017315
20222534
20231584
20244612
20259611

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28