2021 Jeep Grand Cherokee L: Reliability Data

Source: NHTSA — 93 complaints
93
Total Complaints
65,500mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

41,000 25th Percentile
65,500 Median Mileage
77,650 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
19
STEERING
12
FORWARD COLLISION AVOIDANCE: WARNINGS
9
UNKNOWN OR OTHER
8
POWER TRAIN
7
ENGINE
7
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
6
SEATS
4
VEHICLE SPEED CONTROL
3
SUSPENSION
3

Severity Assessment

2
Crashes
1
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light."
"The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light."
"The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28