"How reliable is the 2021 Jeep Grand Cherokee?"

"Based on 643 NHTSA complaints, the 2021 Jeep Grand Cherokee has a median complaint mileage of 17500 miles. The most common issue is ELECTRICAL SYSTEM."

"What are common problems with the 2021 Jeep Grand Cherokee?"

"The most frequently reported component in NHTSA complaints for the 2021 Jeep Grand Cherokee is ELECTRICAL SYSTEM, accounting for a significant portion of the 643 total complaints filed."

2021 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 643 complaints

643

Total Complaints

17,500mi

Median Mileage

ELECTRICAL SYSTEM

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,883 25th Percentile

17,500 Median Mileage

36,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM

107

STEERING

102

ENGINE

UNKNOWN OR OTHER

POWER TRAIN

EXTERIOR LIGHTING

FUEL/PROPULSION SYSTEM

SERVICE BRAKES

SUSPENSION

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED."

"TL* THE CONTACT OWNS A 2021 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-45 MPH, THE TRANSMISSION FELT AS IF IT WAS SLIPPING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 107 complaints

25th: 950 mi Median: 1,811 mi 75th: 23,859 mi

STEERING 102 complaints

25th: 2,623 mi Median: 19,146 mi 75th: 36,000 mi

ENGINE 56 complaints

25th: 2,400 mi Median: 16,500 mi 75th: 24,750 mi

POWER TRAIN 53 complaints

25th: 9,550 mi Median: 18,000 mi 75th: 35,449 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 72 TX: 48 FL: 42 MI: 40 CA: 39 NJ: 37 IL: 31 NC: 25 PA: 23 WA: 22

Who Files Complaints?

Original Owners

98%

Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1993	784	129,000	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	68
1994	775	146,000	VEHICLE SPEED CONTROL	142
1995	983	115,461	POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH	146
1996	1249	139,000	POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH	156
1997	1432	120,000	POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH	143
1998	1349	105,000	POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH	194
1999	2319	80,800	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	157
2000	1855	85,000	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	132
2001	1128	69,000	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	95
2002	1770	74,000	AIR BAGS	98
2003	887	71,000	AIR BAGS	60
2004	1570	64,000	AIR BAGS	149
2005	2732	80,000	ELECTRICAL SYSTEM	137
2006	1750	81,000	ELECTRICAL SYSTEM	79
2007	1475	70,000	ELECTRICAL SYSTEM	47
2008	990	76,200	ELECTRICAL SYSTEM	35
2009	195	62,360	ELECTRICAL SYSTEM	9
2010	171	70,000	ELECTRICAL SYSTEM	18
2011	2421	64,000	ELECTRICAL SYSTEM	90
2012	2308	65,000	ELECTRICAL SYSTEM	72
2013	1102	66,000	ELECTRICAL SYSTEM	41
2014	3365	46,865	POWER TRAIN	224
2015	1725	40,000	POWER TRAIN	179
2016	434	32,537	POWER TRAIN	45
2017	552	33,000	ENGINE	38
2018	1160	19,000	ELECTRICAL SYSTEM	75
2019	516	31,000	ELECTRICAL SYSTEM	25
2020	329	7,100	ELECTRICAL SYSTEM	39
2022	415	26,000	ELECTRICAL SYSTEM	12
2023	617	13,266	ELECTRICAL SYSTEM	26
2024	355	12,000	ELECTRICAL SYSTEM	9
2025	87	-	ELECTRICAL SYSTEM	3

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28