2021 Jeep Cherokee: Reliability Data

Source: NHTSA — 173 complaints
173
Total Complaints
27,364mi
Median Mileage
POWER TRAIN
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,055 25th Percentile
27,364 Median Mileage
44,600 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
55
ENGINE
22
ELECTRICAL SYSTEM
20
UNKNOWN OR OTHER
20
SERVICE BRAKES
13
AIR BAGS
8
SUSPENSION
5
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
5
FUEL/PROPULSION SYSTEM
4
FORWARD COLLISION AVOIDANCE: WARNINGS
4

Severity Assessment

16
Crashes
8
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM ..."
"I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM ..."
"I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28