2021 Ford Explorer: Reliability Data

492
Total Complaints
38,400mi
Median Mileage
Power Train
Top Issue
21
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,950 25th Percentile
38,400 Median Mileage
60,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
99
Unknown Or Other
73
Engine
41
Electrical System
34
Visibility/Wiper
18
Back Over Prevention
18
Service Brakes
16
Suspension
15
Body
14
Vehicle Speed Control
12

Severity Assessment

21
Crashes
6
Fires
18
Injuries
0
Deaths

Sample Complaint Reports

"THE WHEEL WELLS OF THE VEHICLE COLLECT LARGE AMOUNTS OF SNOW AND ICE. THIS BUILD UP CONSTRICTS THE WHEELS OF THE VEHICLE CONTACTING THE TIRES RESTRICTING ROTATION AND STEERING. THIS IS AN EXTREMELY DANGEROUS POTENTIALLY DEADLY SITUATION. WE HAVE CONTACTED FORD MOTOR COMPANY AND THE DEALERSHIP. NO RE..."
"THE WHEEL WELLS OF THE VEHICLE COLLECT LARGE AMOUNTS OF SNOW AND ICE. THIS BUILD UP CONSTRICTS THE WHEELS OF THE VEHICLE CONTACTING THE TIRES RESTRICTING ROTATION AND STEERING. THIS IS AN EXTREMELY DANGEROUS POTENTIALLY DEADLY SITUATION. WE HAVE CONTACTED FORD MOTOR COMPANY AND THE DEALERSHIP. NO RE..."
"THE WHEEL WELLS OF THE VEHICLE COLLECT LARGE AMOUNTS OF SNOW AND ICE. THIS BUILD UP CONSTRICTS THE WHEELS OF THE VEHICLE CONTACTING THE TIRES RESTRICTING ROTATION AND STEERING. THIS IS AN EXTREMELY DANGEROUS POTENTIALLY DEADLY SITUATION. WE HAVE CONTACTED FORD MOTOR COMPANY AND THE DEALERSHIP. NO RE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 99 complaints
25th: 11,100 mi Median: 37,000 mi 75th: 50,000 mi
Engine 41 complaints
25th: 54,500 mi Median: 69,000 mi 75th: 80,000 mi
Electrical System 34 complaints
25th: 4,326 mi Median: 24,300 mi 75th: 31,101 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 47 FL: 45 CA: 35 VA: 29 GA: 27 NY: 22 MD: 21 OH: 19 MI: 19 PA: 19

Who Files Complaints?

0.2%
Original Owners
99.8%
Second+ Owners

Ford Explorer — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199176470
199284854
1993115198
19941531124
19951048107
19961818248
19972149180
19982374219
19991737143
20001203115
200150082
20024095178
2003136870
2004164769
200560430
200678818
200727114
20082158
2009498
201015513
2011148148
2012101314
2013275761
2014201148
2015213852
2016294056
2017192753
201881923
20193062
2020154450
202230825
202312611
2024210
202511111

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28