2021 Chrysler Pacifica Plug-In Hybrid: Reliability Data

39
Total Complaints
30,500mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,750 25th Percentile
30,500 Median Mileage
40,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
12
HYBRID PROPULSION SYSTEM
11
BACK OVER PREVENTION
7
ENGINE
5
POWER TRAIN
3
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at slower speeds, the service charging station light illuminated, and the vehicle stalled. The contact stated that after waiting for 10 to 15 minutes, he was able to restart the vehicle. The contact also stated that t..."
"The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufactu..."
"The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufactu..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 12 complaints
25th: 15,000 mi Median: 31,000 mi 75th: 41,000 mi
HYBRID PROPULSION SYSTEM 11 complaints
25th: 14,250 mi Median: 27,943 mi 75th: 31,843 mi
ENGINE 5 complaints
25th: 20,000 mi Median: 30,000 mi 75th: 31,000 mi
POWER TRAIN 3 complaints
Median: 35,194 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 8 FL: 5 NJ: 4 OR: 4 IL: 3 OK: 2 PA: 2 NY: 2 VA: 2 TX: 2

Chrysler Pacifica Plug-In Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20171272
20183747
2019830
20201074
20222184
2023762
2024480

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28