2021 Cadillac Escalade Na: Reliability Data
Source: NHTSA — 24 complaints
24
Total Complaints
514mi
Median Mileage
Engine
Top Issue
3
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
40
25th Percentile
514
Median Mileage
2,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Engine
7
Electrical System
3
Service Brakes
3
Unknown Or Other
2
Automatic Emergency Braking
1
Adaptive Cruise Control
1
Assist
1
Back Up Lights
1
Seat Belts
1
Exterior Lighting
1
Severity Assessment
3
Crashes
1
Fires
0
Injuries
0
Deaths
Sample Complaint Reports
"SERVICE DRIVER ASSIST SYSTEM ALERT WHILE DRIVING DEALER IS CONSULTING WITH CADILLAC ENGINEERING, BUT CAN'T FIGURE HOW TO FIX, BECAUSE NO CODE APPEARS - EVEN THOUGHT THE WARNING STILL APPEARS"
"TL* THE CONTACT OWNS A 2021 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE DASHBOARD INDICATOR BEGAN TO FLICKER AND THEN WENT BLANK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BAKER MOTOR COMPANY OF CHARLESTON (1513 SAVANNAH HWY SUITE A, CHARLESTON, SC 29407, (843) 628-0202) WHERE TH..."
"WHILE DRIVING WITHIN THE SPEED LIMIT OF APPROXIMATELY 65 MPH ON A 3 LANE HIGHWAY ON ROUTE 476 IN PENNSYLVANIA, THE ABILITY TO ACCELERATE OR MAINTAIN SPEED WAS INEXPLICABLY DISABLED. I WAS FORCED TO ATTEMPT TO MOVE THE VEHICLE ACROSS MULTIPLE LANES IN AN EFFORT TO REACH THE BREAKDOWN LANE. SECONDS ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
Where Are Complaints Coming From?
Top states by complaint count.
TX: 5
MI: 4
NY: 3
NJ: 2
WA: 2
IN: 2
WI: 1
SC: 1
CT: 1
CA: 1
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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