2020 Volvo Xc60: Reliability Data

Source: NHTSA — 24 complaints
24
Total Complaints
6,000mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,875 25th Percentile
6,000 Median Mileage
14,775 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
4
ELECTRICAL SYSTEM
4
SERVICE BRAKES
4
ENGINE
2
WHEELS
2
VISIBILITY/WIPER
1
VISIBILITY
1
TIRES:SIDEWALL
1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1
AIR BAGS
1

Severity Assessment

0
Crashes
0
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING ON A FREEWAY (70 DEGREES EXTERNAL TEMP), MY RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO CONTACT. THERE WAS A LOUD POP AND THE ENTIRE WINDOW SHATTERED INTO TINY BITS. *TR"
"WHILE DRIVING ON A FREEWAY (70 DEGREES EXTERNAL TEMP), MY RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO CONTACT. THERE WAS A LOUD POP AND THE ENTIRE WINDOW SHATTERED INTO TINY BITS. *TR"
"TL* THE CONTACT OWNS A 2020 VOLVO XC60. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND SHE DEPRESSED ON THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINAT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28