2020 Volkswagen Tiguan: Reliability Data

187
Total Complaints
8,670mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,000 25th Percentile
8,670 Median Mileage
55,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
42
ELECTRICAL SYSTEM
28
ENGINE
25
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
13
SERVICE BRAKES
10
VISIBILITY/WIPER
9
STRUCTURE:BODY
8
EXTERIOR LIGHTING
7
FORWARD COLLISION AVOIDANCE: WARNINGS
6
POWER TRAIN
5

Severity Assessment

8
Crashes
0
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR"
"EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR"
"SEATBELTS ARE WET AND MOISTURE IS BUILDING UP IN THE CAR AFTER HEAVY RAIN WHILE SUNROOF AND ALL DOORS CLOSED AND CAR IS PARKED. POSSIBLY A SUNROOF DRAINING ISSUE. SEATBELTS MAINLY AFFECTED ARE IN THE REAR, PARTICULARLY REAR-PASSENGER - BUT FRONT BELTS AFFECTED ALSO. WATER ALSO OBSERVED IN REAR DOOR ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

UNKNOWN OR OTHER 42 complaints
Median: 3,000 mi
ENGINE 25 complaints
25th: 5,842 mi Median: 31,069 mi 75th: 58,250 mi
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 13 complaints
25th: 4,180 mi Median: 6,481 mi 75th: 10,041 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 24 CA: 24 NY: 23 FL: 21 VA: 11 MI: 9 PA: 9 IL: 8 AZ: 8 MD: 7

Who Files Complaints?

1.1%
Original Owners
98.9%
Second+ Owners

Volkswagen Tiguan — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20092478
20101576
20112356
201221415
20132264
20141263
20151061
20161456
20179511
20184348
20192639
20211533
20223755
2023773
2024631
2025411

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28