2020 Volkswagen Passat: Reliability Data

24
Total Complaints
2,000mi
Median Mileage
Engine
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,000 25th Percentile
2,000 Median Mileage
7,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
4
Unknown Or Other
4
Air Bags
4
Warnings
2
Steering
2
Automatic Emergency Braking
1
Service Brakes
1
Wheels
1
Seat Belts
1
Engine And Engine Cooling
1

Severity Assessment

2
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"PARK ASSIST NOT AVAILBLE. LOSS OF ENGINE POWER ON LEFT OR RIGHT TURN"
"PARK ASSIST NOT AVAILBLE. LOSS OF ENGINE POWER ON LEFT OR RIGHT TURN"
"I WAS DRIVING DOWN THE HIGHWAY SOUTH SHORE IN RANDOLPH MA STOUGHTON EXITS AND I HEARD A POP IN MY DRIVER SIDE REAR TIRE AND WHEN I PULLED OVER I CHECKED MY TIRE AND MY TIRE WAS COMPLETELY FLAT AND THERE WAS A HOLE APPROXIMATELY THE SIZE OF A HAND GUN BULLET HOLE IN MY RIM. I WAS GOING A LITTLE UNDER..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

TX: 4 GA: 3 WA: 3 IA: 3 NY: 2 IL: 2 NC: 2 KY: 2 MA: 1 VA: 1

Volkswagen Passat — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1990500
1991300
1992604
1993908
1994360
19951424
1996480
1997571
19984767
199985415
200062513
200155720
200277215
200381518
200434812
20051729
200677924
20073407
20082403
20092099
20102267
2011275
201265815
2013102343
201477634
201538819
20161759
201717313
2018628
2021263

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28