2020 Volkswagen Atlas: Reliability Data

Source: NHTSA — 49 complaints
49
Total Complaints
78,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

64,000 25th Percentile
78,000 Median Mileage
116,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
11
AIR BAGS
7
STEERING
5
UNKNOWN OR OTHER
4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
4
SERVICE BRAKES
4
ENGINE
3
FORWARD COLLISION AVOIDANCE: WARNINGS
2
POWER TRAIN
2
VEHICLE SPEED CONTROL
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM..."
"MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM..."
"MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

TX: 6 MA: 6 GA: 6 FL: 6 CO: 5 CA: 3 NY: 3 MI: 2 SC: 2 VA: 2

Volkswagen Atlas — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20186458
201966511
202167010
20222505
20231496
202421612
2025473

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28