"How reliable is the 2020 Tesla Model X?"

"Based on 205 NHTSA complaints, the 2020 Tesla Model X has a median complaint mileage of 5000 miles. The most common issue is SUSPENSION."

"What are common problems with the 2020 Tesla Model X?"

"The most frequently reported component in NHTSA complaints for the 2020 Tesla Model X is SUSPENSION, accounting for a significant portion of the 205 total complaints filed."

2020 Tesla Model X: Reliability Data

Source: NHTSA — 205 complaints

205

Total Complaints

5,000mi

Median Mileage

SUSPENSION

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,000 25th Percentile

5,000 Median Mileage

10,608 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SUSPENSION

ELECTRICAL SYSTEM

UNKNOWN OR OTHER

VEHICLE SPEED CONTROL

STEERING

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

STRUCTURE:BODY

SERVICE BRAKES

POWER TRAIN

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TI..."

"AT APPROXIMATELY 6:18 PM ON 3/21/2020, I WAS DRIVING MY BRAND NEW 2020 TESLA MODEL X (7 MILES STARTING ODOMETER) HOME FROM TAKING DELIVERY OF IT (!), AND AFTER 20 MILES OF MOSTLY HIGHWAY DRIVING, I WAS NEARING HOME AND STOPPED AT A TRAFFIC LIGHT (WITH SEVERAL CARS STOPPED AHEAD OF ME). AFTER ABOUT..."

"HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35799520/8 IT HAS DONE JUST 2000 MILES AND ALREADY THE WHEEL HAS GONE WHOMPY. DESPITE THERE BEING A TSB OUT FOR WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF TESLA IS STILL SWEEP..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28