2020 Subaru Outback: Reliability Data

Source: NHTSA — 1122 complaints
1122
Total Complaints
6,000mi
Median Mileage
VISIBILITY/WIPER
Top Issue
37
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,265 25th Percentile
6,000 Median Mileage
11,300 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY/WIPER
313
ELECTRICAL SYSTEM
251
UNKNOWN OR OTHER
149
VISIBILITY:WINDSHIELD
64
ENGINE
44
POWER TRAIN
41
FORWARD COLLISION AVOIDANCE: WARNINGS
28
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
26
AIR BAGS
18
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
18

Severity Assessment

37
Crashes
8
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE..."
"TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE..."
"TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28