2020 Subaru Legacy: Reliability Data

139
Total Complaints
6,089mi
Median Mileage
VISIBILITY/WIPER
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

2,500 25th Percentile
6,089 Median Mileage
13,314 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY/WIPER
57
UNKNOWN OR OTHER
25
ELECTRICAL SYSTEM
14
VISIBILITY:WINDSHIELD
8
POWER TRAIN
7
FORWARD COLLISION AVOIDANCE: WARNINGS
4
ENGINE
4
VEHICLE SPEED CONTROL
3
SERVICE BRAKES
2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2

Severity Assessment

1
Crashes
2
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE WINDSHIELD. THE CONTACT BECAME AWARE FRACTURES TO THE WINDSHIELD IN THREE SEPARATE PLACES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEAL..."
"MY LEGACY HAS A CRACKED WINDSHIELD FOR NO APPARENT REASON"
"WINDSHIELD HAS CRACKED ON BOTH SIDES INWARD WHEN STATIONARY. THERE DOESN'T APPEAR TO BE ANY ROCK CHIPS OR HIT MARKS. JUST SPLIT AND CHIPPED ON ITS OWN."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

VISIBILITY/WIPER 57 complaints
25th: 1,940 mi Median: 4,918 mi 75th: 8,250 mi
UNKNOWN OR OTHER 25 complaints
25th: 1,225 mi Median: 1,900 mi 75th: 5,191 mi
VISIBILITY:WINDSHIELD 8 complaints
25th: 7,250 mi Median: 10,500 mi 75th: 25,462 mi
POWER TRAIN 7 complaints
Median: 45,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 11 NY: 10 PA: 10 IL: 9 NJ: 9 CA: 8 MO: 7 OH: 6 VA: 5 MD: 5

Who Files Complaints?

1.4%
Original Owners
98.6%
Second+ Owners

Subaru Legacy — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
19901034
19911216
1992668
1993909
1994677
199523039
199616132
199717922
199815522
199911928
200011910
20019012
2002715
2003695
2004555
200524722
200613511
2007451
2008833
2009744
201021818
201123311
20121179
2013848
2014738
201523132
201618812
201714013
201815514
20191386
2021420
2022391
2024230

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28