2020 Ram Promaster: Reliability Data

Source: NHTSA — 49 complaints
49
Total Complaints
65,000mi
Median Mileage
POWER TRAIN
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

11,143 25th Percentile
65,000 Median Mileage
69,580 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
10
UNKNOWN OR OTHER
8
BACK OVER PREVENTION
5
ELECTRICAL SYSTEM
5
STEERING
3
ENGINE AND ENGINE COOLING
3
ENGINE
3
SEAT BELTS
2
VISIBILITY/WIPER
2
WHEELS
1

Severity Assessment

2
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"BOTH OF MY RIGHT WHEELS HAD CRACK IN THEM I WAS LOSING AIR"
"WHILE DRIVING USING THE BLUETOOTH HANDS FREE OPTION FOR PHONE CALLS AND NAVIGATION THE VEHICLE WILL INTERMITTENTLY DISCONNECT FORCING YOU TO PRESS A SERIES OF OPTIONS TO REMAKE THE CONNECTION WHICH TAKES YOUR EYES OFF THE ROAD AND CAUSES A DANGEROUS CONDITION. THE DEALER SERVICE CENTER STATES THAT ..."
"TL* THE CONTACT OWNS A 2020 RAM PROMASTER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A LEFT TURN, THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER JOHNSON AUTO PLAZA, INC (12420 E 136TH AVE, BRIGHTON, CO 80601, (303)654-1940) WHERE THE ACCELERATOR PEDAL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28