2020 Nissan Murano: Reliability Data

59
Total Complaints
8,850mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,200 25th Percentile
8,850 Median Mileage
18,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
10
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
9
SUSPENSION
6
FORWARD COLLISION AVOIDANCE: WARNINGS
5
SERVICE BRAKES
4
STEERING
4
POWER TRAIN
3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
3
VISIBILITY/WIPER
3
SEAT BELTS
2

Severity Assessment

2
Crashes
0
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2020 NISSAN MURANO. THE CONTACT STATED THAT THE HOOD REFLECTS THE SUNLIGHT RIGHT INTO THE DRIVER'S EYES IMPAIRING THEIR VISION. THE SUNLIGHT REFLECTION IMPAIRS THE CONTACT'S VISION WHILE DRIVING. THIS COULD CAUSE AN ACCIDENT SINCE THE CONTACT CAN NOT SEE THE ROAD WHILE D..."
"WE PURCHASED THIS MURANO 3/4/2020. IT WAS A DEMO DRIVEN BY THE SALES MANAGER.WE NOTICED THAT WHEN STEPPING ON THE BRAKES THERE IS A GRINDING SOUND. AN SECURE ODOMETER READING WAS NOT ATTACHED TO THE CONTRACT SO WE DO NOT KNOW HOW MANY MILES THE SALES MANAGER DROVE THE CAR.THIS IS A FEDERAL OFFENSE ..."
"I WAS DRIVING 40 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. THE CAR IS BRAND NEW WITH ONLY 1100 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY AND WILL CONTACT THE DEALER WHERE I P..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28