2020 Mercedes-Benz Cla 250: Reliability Data

Source: NHTSA — 30 complaints
30
Total Complaints
ELECTRICAL SYSTEM
Top Issue
1
Crash Reports

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
5
UNKNOWN OR OTHER
4
FUEL/PROPULSION SYSTEM
3
ENGINE
3
STEERING
2
EXTERIOR LIGHTING
1
WHEELS
1
BACK OVER PREVENTION: WARNINGS
1
FORWARD COLLISION AVOIDANCE: WARNINGS
1
VISIBILITY:SUN/MOON ROOF ASSEMBLY
1

Severity Assessment

1
Crashes
0
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"I SIGNED A LEASE AGREEMENT WITH A MERCEDES-BENZ DEALER ON A 2020 CLA 250 4MATIC CAR. HOWEVER, DUE TO A PENDING RECALL, THE DEALER CANNOT DELIVER THE CAR TO ME (AFTER A WEEK OF SIGNING THE LEASE CONTRACT) BECAUSE MERCEDES-BENZ USA INSTRUCTS THEM TO HOLD THE CAR BEFORE THE RECALL ISSUE IS FIXED. I SEA..."
"MULTIPLE ELECTRICAL FAILURES, INDEPENDENT SENSORS FAILED PREMATURELY. AIR BAGS SENSOR, DISTANCE RADAR SENSOR, MICROPHONE SENSOR, AMBIENT LIGHTING FAILS INTERMITTENTLY, AUDIO FAILS INTERMITTENTLY, AC FAILS INTERMITTENTLY, AND ENGINE TURNS OFF RANDOMLY. POSSIBLE DEFECTIVE BODY CONTROL MODULE FAILURE O..."
"MULTIPLE ELECTRICAL FAILURES, INDEPENDENT SENSORS FAILED PREMATURELY. AIR BAGS SENSOR, DISTANCE RADAR SENSOR, MICROPHONE SENSOR, AMBIENT LIGHTING FAILS INTERMITTENTLY, AUDIO FAILS INTERMITTENTLY, AC FAILS INTERMITTENTLY, AND ENGINE TURNS OFF RANDOMLY. POSSIBLE DEFECTIVE BODY CONTROL MODULE FAILURE O..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28