"How reliable is the 2020 Mazda Cx-5?"

"Based on 140 NHTSA complaints, the 2020 Mazda Cx-5 has a median complaint mileage of 2900 miles. The most common issue is ELECTRICAL SYSTEM."

"What are common problems with the 2020 Mazda Cx-5?"

"The most frequently reported component in NHTSA complaints for the 2020 Mazda Cx-5 is ELECTRICAL SYSTEM, accounting for a significant portion of the 140 total complaints filed."

2020 Mazda Cx-5: Reliability Data

Source: NHTSA — 140 complaints

140

Total Complaints

2,900mi

Median Mileage

ELECTRICAL SYSTEM

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

506 25th Percentile

2,900 Median Mileage

9,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM

UNKNOWN OR OTHER

ENGINE

SERVICE BRAKES

POWER TRAIN

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

FORWARD COLLISION AVOIDANCE: WARNINGS

STRUCTURE:BODY

LANE DEPARTURE: BLIND SPOT DETECTION

AIR BAGS

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"AFTER PICKING-UP A BRAND NEW CAR FROM MAZDA DEALERSHIP, I WAS RETURNING HOME USING A 3-LANE I-75 HIGHWAY, AS ALWAYS EXTREMELY BUSY. TO STAY IN THIS TRAFFIC I WAS FORCED TO DRIVE AT 70 MPH, WHICH IS THE LOCAL SPEED LIMIT. IT TURNS OUT THAT FROM THE SPEED OF 60 MPH UP, THE CAR DIDN'T WANT TO DRIVE I..."

"DRIVING IN THE CITY IN THE RIGHT HAND TURN LANE. THIS LANE PASSES 2 PLACES FOR A RIGHT HAND TURN. THE CAR IN FRONT MADE A RIGHT HAND TURN. THEIR TURN WAS ALMOST COMPLETE WHEN THE CAR MADE A SUDDEN HARD BRAKE. NO OTHER CAR WAS IN FRONT OF ME. MY FOOT WAS NOT ON THE BRAKE. THE CAR BEHIND ALMOST SLAMME..."

"THERE IS A KNOWN ISSUE WITHOUT A SOLUTION FROM MAZDA ' 2020 CX-5 HAS INTERMITTENT BATTERY DRAIN, CAUSING THE VEHICLE TO POWER OFF OR NOT START. HAPPENED TO ME 2X WHILE VEHICLE WAS PARKED AND RUNNING."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28