2020 Kia Rio: Reliability Data

Source: NHTSA — 37 complaints
37
Total Complaints
560mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

300 25th Percentile
560 Median Mileage
15,749 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
7
ENGINE
5
POWER TRAIN
5
STEERING
4
ELECTRICAL SYSTEM
4
SERVICE BRAKES
3
WHEELS
2
EXTERIOR LIGHTING
2
VISIBILITY/WIPER
1
AIR BAGS
1

Severity Assessment

5
Crashes
9
Fires
1
Injuries
9
Deaths

Sample Complaint Reports

"I BOUGHT A NEW KIA RIO, AFTER JUST 300 KILOMETERS OF USE A TIRE EXPLOTED WHEN I WAS DRIVING, I WENT TO KIA DEALER TO REPORT THE INCIDENT, AFTER DAYS THE KIA ANSWER WAS THAT IT WAS MY FAULT MAYBE BEACUSE I DROVE WITH LOW PRESSURE IN THAT TIRE OR I HIT AN EDGE OR I HIT A HOLE BUT NONE OF THOSE THREE T..."
"I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SER..."
"I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SER..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28