2020 Jeep Wrangler: Reliability Data

Source: NHTSA — 745 complaints
745
Total Complaints
1,219mi
Median Mileage
STEERING
Top Issue
25
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

131 25th Percentile
1,219 Median Mileage
30,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
231
ELECTRICAL SYSTEM
148
UNKNOWN OR OTHER
57
SUSPENSION
49
ENGINE
46
POWER TRAIN
44
VISIBILITY/WIPER
33
FUEL/PROPULSION SYSTEM
27
STRUCTURE:BODY
14
VEHICLE SPEED CONTROL
12

Severity Assessment

25
Crashes
17
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"WHEN TRAVELING ON THE HIGHWAY AT OR ABOVE 60 MPH, THE JEEP WANDERS AND DOESN'T MAINTAIN A STRAIGHT LINE. THE STEERING IS VERY LOOSE AND VERY DIFFICULT TO REMAIN IN MY LANE AT ALL TIMES. I FEEL VERY UNSAFE TRAVELING ON THE HIGHWAY WITH THIS VEHICLE."
"CONTINUOUSLY WONDERING DRIVING ON ROAD GOING 30 MPH TO 60MHP COULD NOT KEEP VEHICLE STRAIGHT IN BETWEEN THE LINES ON THE ROAD .IT HAPPENED THE FIRST TIME WE TOOK VEHICLE HOME FROM BRAND NEW PURCHASE"
"ON SEPTEMBER 16 2019 MY WIFE AND I PURCHASED A 2020 JEEP WRANGLER, WE ONLY DROVE IT ABOUT AN EIGHTH OF A MILE I DIDN'T SEE A REASON TO GO ANY FURTHER BECAUSE WE WERE TRADING IN A 2014 THAT STEERS AND STAYS ON THE ROAD PERFECTLY. IT WAS LATE IN THE DAY WHEN WE PICKED IT UP AND WE WANTED TO GO TOWARDS..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28