2020 Jeep Gladiator: Reliability Data

Source: NHTSA — 612 complaints
612
Total Complaints
3,300mi
Median Mileage
STEERING
Top Issue
15
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

257 25th Percentile
3,300 Median Mileage
23,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
179
ELECTRICAL SYSTEM
156
POWER TRAIN
50
ENGINE
43
UNKNOWN OR OTHER
33
SUSPENSION
32
VISIBILITY/WIPER
23
SERVICE BRAKES
16
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
12
VEHICLE SPEED CONTROL
10

Severity Assessment

15
Crashes
12
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE FLOOR PANEL ON THE FRONT DRIVER'S SIDE BECAME SO HOT THAT IT BURNED THE BOTTOM OF THE DRIVER'S FOOT. THE CARPET ON THE FLOOR PANEL WAS REMOVED AND THERE WAS A WARNING NOT TO REMOVE THE CARPET BECAUSE THE EXHAUST SYST..."
"TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE FLOOR PANEL ON THE FRONT DRIVER'S SIDE BECAME SO HOT THAT IT BURNED THE BOTTOM OF THE DRIVER'S FOOT. THE CARPET ON THE FLOOR PANEL WAS REMOVED AND THERE WAS A WARNING NOT TO REMOVE THE CARPET BECAUSE THE EXHAUST SYST..."
"WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28