2020 Jeep Compass: Reliability Data

Source: NHTSA — 240 complaints
240
Total Complaints
15,563mi
Median Mileage
ENGINE
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,000 25th Percentile
15,563 Median Mileage
54,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
75
ELECTRICAL SYSTEM
60
UNKNOWN OR OTHER
29
POWER TRAIN
23
VEHICLE SPEED CONTROL
7
SERVICE BRAKES
5
STEERING
5
VISIBILITY/WIPER
4
FUEL/PROPULSION SYSTEM
4
WHEELS
3

Severity Assessment

5
Crashes
3
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2020 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM FAILED FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE SPEED WAS NOT REDUCED NEITHER WAS THERE A WARNING OF STOPPED VEHICLES AHEAD. THE CONTACT DEPRESSED THE BRAKE PEDAL AND ST..."
"PURCHASED A 2020 COMPASS ON MAY 28TH, 2020 WITHIN THE FIRST WEEK IT SHUT DOWN OR STALLED COMPLETELY AT A STOP STREET, HAD TO PUT THE CAR IN PARK AND HIT THE RESTART BUTTON. I WAS NOT SURE IF THIS HAD SOMETHING TO DO WITH THE AUTO STOP/START SO I SWITCHED THIS FUNCTION OFF AND IN THE FOLLOWING WEEKS ..."
"TWICE NOW, THE VEHICLE HAS COMPLETELY SHUT OFF WHILE DRIVING. THE FIRST TIME HAPPENED AT A RED LIGHT. THIS VEHICLE HAS AUTOMATIC ENGINE SHUT OFF WHEN YOU PRESS ON THE BRAKE, BUT WHEN YOU RELEASE THE BRAKE, THE ENGINE IS SUPPOSED TO COME BACK ON. WHEN I WAS AT THE RED LIGHT, THE ENTIRE VEHICLE SHUT O..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28