2020 Hyundai Santa Fe: Reliability Data
Source: NHTSA — 242 complaints
242
Total Complaints
4,909mi
Median Mileage
ENGINE
Top Issue
14
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
1,000
25th Percentile
4,909
Median Mileage
31,696
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
ENGINE
61
UNKNOWN OR OTHER
36
ELECTRICAL SYSTEM
22
POWER TRAIN
21
FUEL/PROPULSION SYSTEM
10
VISIBILITY:SUN/MOON ROOF ASSEMBLY
8
SERVICE BRAKES
7
STRUCTURE:BODY
6
FORWARD COLLISION AVOIDANCE: WARNINGS
6
STEERING
5
Severity Assessment
14
Crashes
9
Fires
14
Injuries
0
Deaths
Sample Complaint Reports
"HAVE ONLY HAD THE 2020 SANTAFE 2.0T FOR A FEW WEEKS - 1,000 MILES. IT IS GOING TO THE SHOP (SELLING DEALER). THE TURBO LAG HAS ALMOST GOT ME T-BONED TWICE WHEN PULLING OUT INTO TRAFFIC. THIS IS CLEARLY A SAFETY ISSUE. IT DID NOT SEEM THIS WAY ON THE TEST DRIVE. THE OVERALL POWER HAS GONE DOWN THE P..."
"THE FCA (FORWARD COLLISION AVOIDANCE) SYSTEM DOES NO WORK AS IT SHOULD. IT DOES NOT SEE VEHICLES OR PEDESTRIANS DIRECTLY IN FRONT WHILE NOT IN CRUISE CONTROL. THE ONLY TIME THE SYSTEM ALARMS IS WHEN FOLLOWING A VEHICLE, WHICH IS IN THE SAME LANE ON CITY STREETS, AND THEN THE TARGET VEHICLE TURNS RI..."
"MY CAR IS SITING IN PARK, RUNNING WITH THE DRIVER'S DOOR OPEN IN MY TOWN HOUSE PARKING LOT. I GET OUT OF MY CAR TO OPEN THE PASSENGER'S BACK DOOR AS WELL AS MY TRUNK FOR HER. I THEN GET BACK INTO THE DRIVER'S SEAT. I AM WAITING ON MY FRIEND TO LOAD HER ITEMS INTO MY NEW SANTA FE FOR AN OUT OF TOWN R..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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