2020 Hyundai Kona: Reliability Data

176
Total Complaints
10,400mi
Median Mileage
Engine
Top Issue
10
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,687 25th Percentile
10,400 Median Mileage
19,875 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
92
Power Train
17
Unknown Or Other
15
Electrical System
8
Steering
7
Warnings
6
Vehicle Speed Control
5
Fuel/Propulsion System
3
Air Bags
2
Engine And Engine Cooling
2

Severity Assessment

10
Crashes
1
Fires
14
Injuries
1
Deaths

Sample Complaint Reports

"ON TUESDAY, MARCH 2020, I PULLED INTO A PARKING SPACE AT A LOCAL CVS STORE SHORTLY AFTER 5 PM, ABOUT TO COME TO A COMPLETE STOP AND SHIFT INTO PARK, WHEN MY 2020 HYUNDAI KONA SUDDENLY AND INEXPLICABLY ACCELERATED, JUMPED THE POLICEMAN, THEN THE CURB AND RAMMED INTO THE WALL OF CVS STORE. MY AIRBAG W..."
"WHILE DRIVING OVER 40MPH, VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT. THE ELECTRONIC POWER STEERING REQUIRES CONSTANT DRIVER INPUT TO CORRECT DIRECTION OF TRAVEL AND IS MOST EVIDENT ON STRAIGHT 4 LANE HIGHWAY, CONDITION WAS SHARED WITH HENDERSON (NEVADA)) HYUNDAI SUPERSTORE ON 20 MIL..."
"WHEN I DRIVE THE CAR ON THE STREET AND FREEWAY I HAVE TO HOLD THE STEERING WHEEL IN PLACE SO I DON'T GO INTO THE NEXT LANE. THE CAR FEELS LIKE IT HYDROPLANES AND SHIFTS ON THE FREEWAY. WHEN TURNING THE CAR SHIFTS AS WELL. THE CAR BOUNCES WHEN DRIVING AND ON THE FREEWAY WHEN I GO OVER A BUMP I HAVE T..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 92 complaints
25th: 7,750 mi Median: 11,504 mi 75th: 20,875 mi
Unknown Or Other 15 complaints
Median: 16,000 mi
Steering 7 complaints
Median: 519 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 23 CA: 22 FL: 13 VA: 11 PA: 8 NC: 8 MA: 7 AL: 6 CT: 6 NJ: 6

Who Files Complaints?

1.7%
Original Owners
98.3%
Second+ Owners

Hyundai Kona — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201810214
201922318
20211312
20221324
2023958
2024558
2025352

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28