2020 Honda Pilot: Reliability Data

712
Total Complaints
3,974mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
15
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,156 25th Percentile
3,974 Median Mileage
14,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
196
UNKNOWN OR OTHER
91
ENGINE
89
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
40
FORWARD COLLISION AVOIDANCE: WARNINGS
33
POWER TRAIN
32
FUEL/PROPULSION SYSTEM
27
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
23
SERVICE BRAKES
23
FUEL SYSTEM, GASOLINE
21

Severity Assessment

15
Crashes
7
Fires
21
Injuries
0
Deaths

Sample Complaint Reports

"WE'VE HAD 3 HONDAS AND HAVE BEEN VERY LOYAL HONDA FANS FOR, CLAIMING TO NEVER BUY ANOTHER BRAND. WE BOUGHT OUR PILOT BRAND NEW AND LOVED IT. WE'RE AT 3700 MILES AND HAVING MAJOR ELECTRICAL ISSUES. THE SPEAKERS CRACKLE AND POP LOUDLY CONSTANTLY, WITH THE AUDIO ON OR OFF SO THERE'S NO WAY TO GET A BRE..."
"TL* THE CONTACT OWNS A 2020 HONDA PILOT. WHILE DRIVING OR IN PARK THE PROBLEMS COULD OCCUR 5 MPH OR 70 MPH, THE SPEEDOMETER, FUEL GAUGE, ODOMETER, RADIO AND NAVIGATION SCREEN TURNED BLACK. THE CONTACT HEARD AN ABNORMAL NOISE AND THE "NO AUDIO CONNECT" AND "CHECK TUNER" WARNING INDICATORS WERE ILLUMI..."
"PLEASE NOTE: ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A "LEMON". NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT. SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING. GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE HAVE. SCREEN GOES B..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28