2020 Honda Passport: Reliability Data

125
Total Complaints
7,600mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,062 25th Percentile
7,600 Median Mileage
13,475 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
23
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
18
ENGINE
15
FORWARD COLLISION AVOIDANCE: WARNINGS
10
UNKNOWN OR OTHER
9
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
8
SERVICE BRAKES
8
POWER TRAIN
4
FUEL/PROPULSION SYSTEM
4
VEHICLE SPEED CONTROL
3

Severity Assessment

3
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"NEW VEHICLE RUNNING IN HIGHWAY WITH JUST 570 MILES (AND 3 WEEKS) STARTED TO LEAK FUEL UNDER THE FUEL TANK VERY FAST. FIRE DEPARTMENT FOUND HOLE IN THE FUEL TANK. HOLLER HONDA DEALER FOUND SAME. I DIDN'T SEE OR FEEL ANY CONTACT WITH ANOTHER OBJECT. IT LOOKS FOR ME PLASTIC FUEL TANK IS DEFECT..."
"3 MO/500 MI DRIVING AND INFOTAINMENT SCREENS WENT BLACK ON HIGHWAY... COULDN'T SEE SPEED, ETC"
"DRIVER DISTRACTIONS CAUSED BY A REPEAT INFOTAINMENT SYSTEM FAILURE AND LOUD SPEAKER POPPING NOISES. SPECIFICALLY, MULTIPLE TIMES A TRIP WHILE DRIVING, THE INFOTAINMENT SYSTEM GOES THROUGH THE FOLLOWING CYCLE; SPEAKERS POP LOUDLY (EVEN IF THE SOUND IS OFF), THEN THE INFOTAINMENT SCREEN DISPLAYS THE M..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28