2020 Gmc Terrain: Reliability Data

256
Total Complaints
42,255mi
Median Mileage
Service Brakes
Top Issue
9
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,000 25th Percentile
42,255 Median Mileage
70,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Service Brakes
51
Engine
47
Unknown Or Other
27
Power Train
24
Electrical System
24
Fuel/Propulsion System
18
Vehicle Speed Control
10
Service Brakes, Hydraulic
6
Automatic Emergency Braking
5
Steering
3

Severity Assessment

9
Crashes
1
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"WHEN CRUISE CONTROL IS ENGAGED AT 71MPH, HOLDING +RES BUTTON TO INCREASE SPEED AND RELEASING IT AT 77MPH SETS CRUISE SPEED TOO HIGH. CAR CONTINUES TO ACCELERATE. CRUISE GETS SET AT 100MPH AND ACCELERATES MORE THEN DESIRED. SEE LINK WITH VIDEO OF EVENT HTTPS://PHOTOS.APP.GOO.GL/O7ZGEQWCSU7KYCV58..."
"THE COMPLAINT I HAVE IS THE INSIDE FRONT OF THE CAR IS TOO SMALL AND I CANT REACH THE GAS PEDAL EXCEPT WITH MY TOE. MY FOOT KEEPS SLIPPING OFF AS I AM DRIVING. I HAVE TO HAVE THE SEAT WAY UP OR I CANT REACH. I AM 5 FOOT TALL WOMAN. THIS IS A RIDICULOUS THING THAT I HAVE TO PUT UP. I DROVE IT FOR 1..."
"THE COMPLAINT I HAVE IS THE INSIDE FRONT OF THE CAR IS TOO SMALL AND I CANT REACH THE GAS PEDAL EXCEPT WITH MY TOE. MY FOOT KEEPS SLIPPING OFF AS I AM DRIVING. I HAVE TO HAVE THE SEAT WAY UP OR I CANT REACH. I AM 5 FOOT TALL WOMAN. THIS IS A RIDICULOUS THING THAT I HAVE TO PUT UP. I DROVE IT FOR 1..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Service Brakes 51 complaints
25th: 21,736 mi Median: 34,415 mi 75th: 42,500 mi
Engine 47 complaints
25th: 48,552 mi Median: 67,000 mi 75th: 88,000 mi
Power Train 24 complaints
25th: 16,250 mi Median: 53,500 mi 75th: 84,750 mi
Electrical System 24 complaints
Median: 5,600 mi

Where Are Complaints Coming From?

Top states by complaint count.

OH: 32 MI: 26 TX: 18 NY: 16 FL: 16 CA: 14 VA: 12 AL: 12 PA: 11 SD: 9

Who Files Complaints?

0.4%
Original Owners
99.6%
Second+ Owners

Gmc Terrain — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201042517
201155620
201249830
201348318
20143857
201537712
201617412
201717820
201831222
20192757
2021486
2022540
2023424
2024560

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28