2020 Gmc Terrain: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"WHEN CRUISE CONTROL IS ENGAGED AT 71MPH, HOLDING +RES BUTTON TO INCREASE SPEED AND RELEASING IT AT 77MPH SETS CRUISE SPEED TOO HIGH. CAR CONTINUES TO ACCELERATE. CRUISE GETS SET AT 100MPH AND ACCELERATES MORE THEN DESIRED. SEE LINK WITH VIDEO OF EVENT HTTPS://PHOTOS.APP.GOO.GL/O7ZGEQWCSU7KYCV58..."
"THE COMPLAINT I HAVE IS THE INSIDE FRONT OF THE CAR IS TOO SMALL AND I CANT REACH THE GAS PEDAL EXCEPT WITH MY TOE. MY FOOT KEEPS SLIPPING OFF AS I AM DRIVING. I HAVE TO HAVE THE SEAT WAY UP OR I CANT REACH. I AM 5 FOOT TALL WOMAN. THIS IS A RIDICULOUS THING THAT I HAVE TO PUT UP. I DROVE IT FOR 1..."
"THE COMPLAINT I HAVE IS THE INSIDE FRONT OF THE CAR IS TOO SMALL AND I CANT REACH THE GAS PEDAL EXCEPT WITH MY TOE. MY FOOT KEEPS SLIPPING OFF AS I AM DRIVING. I HAVE TO HAVE THE SEAT WAY UP OR I CANT REACH. I AM 5 FOOT TALL WOMAN. THIS IS A RIDICULOUS THING THAT I HAVE TO PUT UP. I DROVE IT FOR 1..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Gmc Terrain — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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