2020 Gmc Sierra 2500: Reliability Data

106
Total Complaints
20,450mi
Median Mileage
Power Train
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,075 25th Percentile
20,450 Median Mileage
112,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
22
Unknown Or Other
16
Electrical System
12
Service Brakes
12
Engine
10
Steering
6
Body
4
Vehicle Speed Control
3
Exterior Lighting
2
Tires
2

Severity Assessment

1
Crashes
7
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. WHILE DRIVING 5 MPH, THE BRAKES ENGAGED AUTOMATICALLY AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CARL BLACK CHEVROLET BUICK GMC (LOCATED AT 1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, (888) 457..."
"TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. WHILE DRIVING 5 MPH, THE BRAKES ENGAGED AUTOMATICALLY AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CARL BLACK CHEVROLET BUICK GMC (LOCATED AT 1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, (888) 457..."
"TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, HE NOTICED SMOKE ENTERING THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT COASTED TO THE SIDE OF THE ROAD, EXITED THE VEHICLE SAFELY WITH HIS PASSENGER, UPON OPENING THE HOOD NOTICED THAT THE WHOLE ENGINE COMPARTMENT ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 22 complaints
25th: 112,000 mi Median: 114,000 mi 75th: 125,000 mi
Service Brakes 12 complaints
25th: 571 mi Median: 1,000 mi 75th: 5,000 mi
Engine 10 complaints
Median: 2,800 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 11 MI: 9 CA: 9 IN: 9 NY: 5 GA: 5 PA: 4 UT: 4 KS: 4 AR: 4

Gmc Sierra 2500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1999423
2000624
200117119
200216413
20031938
20041754
20051595
2006784
2007985
2008776
2009371
2011812
2012391
2013572
2014394
20151007
2016752
2017504
2018430
2019380
2021566
2022481
2023341
20241183
2025273

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28